Navigate to the "Inspect Follow-Up" module in the hamburger menu.
Click on the incomplete button to show the follow-ups that require action.
Select the "follow up" button for the contact who you wish to follow up.
In the pop-up, add your notes regarding the follow-up in the appropriate section.
Scroll to the bottom section where you can complete an action such as sending the property documents, adding an offer, completing their feedback on the property, or sending an email, text or listing from this section. However, this is not required to complete the follow-up.
At the very bottom, tick the option "complete this inspection follow up upon saving (pepending on your office settings, this box may already be ticked).
Now save your follow-up.