You may find that you have processed an EFT payment twice by mistake, and are required to return the amount.
In order to balance your bank reconciliation you must record the amounts as an adjustment payment or an adjustment deposit.
From the bank reconciliation page, create an Adjustment Payment for the amount you transferred out of the trust account
Select Payment
Enter as many details available, along with the value of the adjustment & the date the amount hit the trust bank account.
Save the Record & Close
Once the funds have been paid back into the trust create an Adjustment Deposit
Offset the amounts against each other as they balance each other out
The Adjustments will now appear on the list of transactions on the reconciliation screen.
The bank reconciliation can now be processed.
A trust adjustment inquiry displays any adjustments that need to be dealt with.
