Before you begin: generate your office credentials
Before you can connect First AML, you'll need a Client ID and Client Secret. These can now be generated directly within the First AML platform.
In First AML as a Compliance Admin, go to Settings > Integrations and open Create and manage your Client ID & Client Secret.
Select Create new credential, then choose Zenu from the list of systems.
Choose which offices the credential can access, then create the credential.
Copy the Client ID and Client Secret.
For a full walkthrough, see First AML's help guide.
Add First AML to your Office Settings
Now that you have created your credentials, go to Office Settings → Preferences and add the AML Verification Policy setting.
Connecting your office to First AML
The next step is a one-time connection using the credentials you created earlier in the First AML platform.
Ensure you have selected First AML Integration in Office Settings.
Open any listing.
On the owner card, click Connect First AML.
Enter the Client ID and Client Secret you created earlier in the First AML platform.
Once connected, First AML is set up for your whole office, you only need to do this once.
Recommended workflow
The smoothest way to use the integration is to submit owners for verification from within Zenu, so the case flows straight through to your First AML app.
Create the property as an Appraisal or Pre-Listing in Zenu, as you normally would. There are no compliance requirements at the appraisal stage, so you can prepare the listing, property details, images, and copy.
Add the owners to the property.
Send the owners to First AML from the listing. This generates a case for the owners in First AML.
Open your First AML app, where you'll see the case ready to continue, and complete the verification there.
Move the listing to On Market once verification is confirmed, then proceed as normal.
Verification statuses
While a case is in progress, Zenu displays the status of each owner:
Pending — verification is underway and has not yet been completed.
Approved — the owner has been successfully verified.
You can't move a listing to Sneak Preview or On Market while any owner is still Pending unless it is manually approved by a Master user.
Creating a case directly in First AML
We do not recommend creating a case directly in First AML. If a case is created directly in First AML, rather than Zenu, Zenu won't track the verification automatically. A Master user will need to verify the owners manually on the listing page, the same way they would under the Manual verification policy.
Selling and settlement
When the property sells, you can move the listing to Sold as usual. However, you won't be able to move it to Settled until the purchaser has also been submitted to First AML and their status shows as Approved. Complete the same steps as above, sending the purchasers to First AML to create a case.