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How do I edit the Attendee Feedback templates and Inspection Survey questions?

Updated over a year ago

Editing the Attendee Feedback email/SMS template:

To edit the email/SMS template that is sent to inspection attendees after they have inspected a property, head to your office settings.

Underneath the preferences menu, click on INSPECTION PREFERENCES and then on TEMPLATES.

From here, you can adjust the template content.

Editing the Inspection Survey Questions

To view the current list of survey questions, head to your office settings. On the Preferences menu, click on SURVEYS / FEEDBACK QUESTIONS.

From the survey questions page, you can:

  • Add more survey questions

  • Edit current survey questions

  • Drag and drop the survey questions into your desired order

If you have any questions or need help with survey questions, please reach out to our support team anytime.


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