We acknowledge the critical importance of your data to your business. At Zenu, we adhere to industry-standard best practices to safeguard your data, but it is essential for you to play your part in ensuring its security. Here are some of the measures we implement to enhance system security:
Zenu is hosted on the AWS Cloud Platform, renowned for its top-tier security and reliability.
We conduct regular cloud-based backups as part of our AWS infrastructure.
Access to critical production systems is rigorously restricted within our organization.
We strongly recommend following these best practices:
Globally, a significant number of security breaches result from stolen passwords or phishing attacks. Securing your account credentials is the most effective way to protect your data.
Utilize robust passwords: We advise creating passwords with a minimum of 8 characters, incorporating uppercase and lowercase letters, numbers, and symbols to thwart hacker attempts at guessing them.
Avoid password reuse across multiple sites: Reusing the same password increases vulnerability. You can check if your email has been compromised on https://haveibeenpwned.com/ and, if so, promptly change your passwords.
Consider using a password manager to generate strong, unique passwords for each of your online accounts.
Enable two-factor/multi-factor authentication: for your Zenu and email accounts: Email accounts are particularly high-risk, as access to them can lead to password resets across various systems. Having a robust, unique Zenu password and active 2FA/MFA for your email provider significantly enhances security.
Refrain from sharing Zenu user accounts: While it may seem convenient, sharing user accounts exposes your account to security threats. If one employee's credentials are compromised, all users of that account are at risk. Furthermore, distinguishing between compromised or edited activities becomes challenging when multiple employees share an account.
Grant users only the privileges they require: By limiting employee privileges, you can safeguard your business from potential employee misconduct or accidental data manipulation. This also reduces the impact of a single account being compromised.
Prevent unauthorized data exports: Zenu offers a permission setting for "Data Exports" that allows precise control over who can export data from the system. We recommend restricting access to this privilege on a strict, as-needed basis. Additionally, setting up notifications for exports adds an extra layer of security