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Marking a Sale Fallen

Once you receive confirmation that a sale has fallen through, you may be required to return part or full payment to the current purchaser

Updated over a year ago

Open the Sales record

Prior to creating trust payments ensure the client's bank details have been entered

Click through to the client's card to confirm

Enter bank details & Save


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To process a transaction select New Trust Payment
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Who are you returning funds to?

Choose the relevant party & confirm the amount prior to saving the transaction.

If the purchaser is to receive part payment and the vendor the remainder, then multiple trust payments would be created

Now that the trust balance is Zero, the status can be updated to "Fallen"

Save the Record

Fallen sales will be removed from the main screen however visible when including completed & fallen sales


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