If you have marked the original offer as "fallen" the sale record must be retained for auditing purposes. This is because it contains relevant contract information such as purchaser details.
Receiving an additional offer requires a new sales record to be created, however the same Zenu ID is used.
Create a new sale using the same Zenu ID .
Details of the new purchaser must be attached in the Zenu CRM prior to linking the second offer
Because this is the second offer on the property, the letter "B" will be displayed
Any additional offers will display as "C" "D" and etc
Both sales records have relevant information specific to that offer