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How to update the status of a listing

Updated over a year ago

1. Navigate to the listing in Zenu either from the Listings module in the hamburger menu or by searching for the listing in the Smart Search bar.

2. Click on the green button that shows the current status of the listing.

3. This will expand the Property Timeline where you can select the status that you wish to update the listing to. For the status' that have an arrow next to them, click on this to expand additional status'.
For example, clicking on 'ON MARKET' will also display 'OFF MARKET' and 'WITHDRAWN'

4. Once you have selected the status to update the listing to, a pop-up will display to confirm the update. Click OK to confirm.

5. Depending on the status you are updating the listing to, you may be required to fill in additional information such as Contract details, Withdrawn Reason, Listed with other agency etc


See below the full Property Timeline:

Prospect

Pre-Appraisal

Appraisal > Listed with Other Agent OR Not Proceeding

Listing Presentation > Listed with Other Agent OR Not Proceeding

Pre-Listing

Sneak Preview

On Market > Off Market or Withdrawn

Under Offer > Contract Cancelled

Under Contract > Contract Cancelled

Pre-Sold > Sale Cancelled

Sold > Sale Cancelled

Settled


Once a listing is Settled, this will automatically create a new Prospect listing to start the property timeline again.

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