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How to add an occupant/tenant to a listing

  1. Navigate to the listing details tab in Zenu.
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  2. Scroll down to Occupancy in the Summary section on the left hand side, hover on the ellipses and click Edit.
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  3. Enter in the occupancy details. If the property is Tenanted, select this from the Property Access dropdown and click Save.
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  4. Once you have saved this, you will then be able to add a primary contact as the main occupant on the listing:

    Please note, that you can only add one occupant per listing.
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  5. Once the occupant has been added, you can send them an email or generate a letter from the ellipses:
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